Impact
Personal life
On a personal level, the skills in this course will allow you to have more meaningful conversations. Understanding where who you're speaking with is coming from, combined with the ability to steer towards what is important are tools that will allow you to have conversations that strengthen existing relationships and improve your ability to create new ones.
Relationships
Professional life
Immediately, you will notice that getting things done by coworkers and your manager becomes easier as both parties better understand each other. Over time, if you keep implementing the techniques and models, you will notice that you will start to occupy a spider in the web position within the organization. You will be the person that knows everything and that everyone likes to talk with. from this position, getting a promotion to a leadership position becomes very possible.